Although we spend the same amount of time on all campaigns in the each plan category, the growth can vary greatly depending on our client’s niche, content quality, content quantity and the targeting we have been given. For example, we might get slightly better results from a photographer’s account than an accountancy company’s account. The photographer is likely to be posting a lot of high quality images and therefor is going to grow a bit faster.

Due to the amount of work we put in to all of our campaigns, we provide refunds on a case-by-case basis. However, we reserve the right to refuse refunds. If you are unhappy with the performance of your campaign, please reach out to our Customer Success team, who are available 24/7 to help investigate the issue and turn your campaign around. You can book a call with one of our Growth Experts or ask us to investigate it by email or Livechat.

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